# StackGen

> StackGen is the Agentic Operations Platform for DevOps, SRE, and infrastructure teams. Its AI agent, Aiden, works across infrastructure, SRE, and observability, running on top of the cloud, IaC, and observability tools you already use, and governed end-to-end (policy-enforced, audit-ready, SOC 2 / PCI / HIPAA aligned) so it can act safely on your behalf.

Unlike AIOps and observability tools that stop at detection and hand a ticket to a human, StackGen agents take action: they build infrastructure from intent, remediate incidents and drift within policy, enforce compliance, and optimize cost, with every action logged and every approval routed where it should go. StackGen is the control plane that makes autonomous DevOps safe to run across the tools, clouds, and teams you already have.

> For the full content of the pages below combined into a single file, see https://stackgen.com/llms-full.txt

## Key Facts

- Company: StackGen (formerly appCD), headquartered in the San Francisco Bay Area and globally distributed.
- Category: Agentic / Autonomous Operations Platform, one AI agent (Aiden) for SRE, Infrastructure, and Observability, plus CI/CD pipelines, FinOps, and compliance.
- What makes it different: agents act, not just alert. Every action runs through policy at runtime, with three operating modes (Advisory: recommends; Supervisory: acts on approval; Autonomous: acts within policy, humans audit).
- Stack-agnostic: runs on AWS, Azure, and GCP; Terraform, OpenTofu, and Helm; GitHub, GitLab, Jenkins, and Argo CD; Grafana, Prometheus, Loki, Jaeger, Datadog, and New Relic; PagerDuty, Slack, ServiceNow, and Jira; and IDEs including Cursor, Claude Code, VS Code, and Amazon Kiro via the Model Context Protocol.
- Recognition: Gartner Cool Vendor in AI for IT Operations, featured across four Gartner Hype Cycles, AWS Advanced Technology Partner, and Google Cloud Partner.
- Customers include Nielsen, InMobi, Autodesk, Chamberlain, SAP NS2, Piramal, Oro, Corcentric, GreytHR, and Innovaccer.
- Typical outcomes: 50% MTTR reduction and up to 90% less alert noise (SRE); 10x infrastructure velocity, 95% less IaC toil, and 100% policy-checked deploys (Infrastructure); 60%+ lower observability cost (Observability).
- Compliance and security: SOC 2, PCI, and HIPAA aligned, with a complete, queryable audit trail for every agent action.
- Original research: State of Reliability 2026, a data-backed analysis of 178,000+ status-page incidents and 1,037 engineering post-mortems.
- Leadership: Sachin Aggarwal (CEO and Co-Founder) and Arshad Sayyad (Co-Founder).
- Backed by Thomvest Ventures, WestWave Capital, FireBolt, and Secure Octane.

## Core

- [StackGen](https://stackgen.com/): The Agentic Operations Platform. One AI agent, Aiden, across infrastructure, SRE, and observability, governed end-to-end.
- [About](https://stackgen.com/about): Mission, company, team, and backers.
- [Schedule a Demo](https://stackgen.com/demo): Book a 30-minute walkthrough with a solutions engineer, run on your own stack.
- [Contact Us](https://stackgen.com/contact-us): Let's talk infrastructure.

## Platform

- [Platform Overview](https://stackgen.com/platform-overview): The Autonomous Operations Platform, how Aiden runs governed, autonomous DevOps on top of the tools your team already uses.
- [MCP Server](https://stackgen.com/mcp-server): Bring the power of StackGen into your IDE through the Model Context Protocol.
- [Integrations](https://stackgen.com/platform/integrations): Connect Aiden to your DevOps ecosystem, cloud, IaC, CI/CD, observability, security, and ChatOps.

## Products

- [Aiden for SRE](https://stackgen.com/product/aiden-for-sre): SLO-aware incident response: agentic AI that detects, triages, diagnoses, and remediates within policy.
- [Aiden for Infrastructure](https://stackgen.com/product/aiden-for-infrastructure): Governance-first IaC: describe intent in your IDE and get policy-checked Terraform, with continuous drift remediation.
- [Aiden for Observability](https://stackgen.com/product/aiden-for-observability): Managed open-source observability with AI copilot capabilities: metrics, logs, traces, and APM on open standards.
- [Aiden for DevOps](https://stackgen.com/product/aiden-for-devops): Conversational DevOps agent, connects to your existing tools and automates workflows through Skills and Integration Experts.

## Solutions: Use Cases

- [Agentic Developer Experience](https://stackgen.com/solutions/agentic-developer-experience): Transform the developer experience from doer to orchestrator.
- [Brownfield Applications](https://stackgen.com/solutions/brownfield): Continuous iterations for Day N, bring existing infrastructure under governance.
- [Greenfield Applications](https://stackgen.com/solutions/greenfield-application-deployment): Easier, faster, safer Day 0 for new applications.
- [Managed OSS Observability](https://stackgen.com/solutions/aiden-for-grafana): From data overload to agentic composure with managed open-source observability.

## Solutions: By Role

- [SRE](https://stackgen.com/solutions/sre): Maintain reliability with confidence.
- [Platform Engineers](https://stackgen.com/solutions/platform-engineering): Streamline golden paths for developers.
- [DevOps](https://stackgen.com/solutions/devops): Automate your daily workload.
- [Developers](https://stackgen.com/solutions/developers): Bring focus back to shipping products.
- [Engineering Leaders](https://stackgen.com/solutions/engineering-leaders): Align platform and business engineering teams.

## FAQ

### What is StackGen?

StackGen is an Autonomous Operations Platform. Its AI agent, Aiden, performs infrastructure and operations work that teams do manually today, provisioning, incident response, remediation, cost optimization, and compliance enforcement, taking action within guardrails your team defines rather than only surfacing problems for a human to fix.

### Who is StackGen for?

DevOps, SRE, platform engineering, and infrastructure teams, and the engineering leaders who run them, especially organizations adopting AI-assisted development faster than their infrastructure and governance can keep up.

### How is StackGen different from AIOps or observability tools?

Most AIOps and observability platforms stop at detection: they correlate alerts and create tickets for humans. StackGen goes beyond detection to autonomous action. It does not just flag a drifted deployment or an over-provisioned node, it remediates it, within policy and with a full audit trail.

### Do StackGen's agents take action without human approval?

You control the autonomy level. Every agent operates within guardrails your team defines, from human-in-the-loop approval for sensitive changes to fully autonomous execution for well-understood operations. Most customers start in recommend-and-approve mode and expand autonomy as trust builds. Every decision is logged.

### We already use Terraform, Kubernetes, and monitoring. How does StackGen fit?

StackGen runs on top of your existing toolchain rather than replacing it, working with Terraform, OpenTofu, Helm, Kubernetes, Argo CD, Prometheus, Grafana, and more. The difference is who drives the operational work: Aiden does it, governed, instead of your team doing it by hand.

### How is StackGen different from IaC platforms like Spacelift or Terraform Enterprise?

Orchestration platforms make an existing IaC process better but still leave remediation to engineers. StackGen generates infrastructure from application logic, diagrams, or live cloud state, enforces policy during creation rather than only at deployment, and resolves drift automatically.

### What does Aiden do across SRE, Infrastructure, and Observability?

For SRE, it runs the incident lifecycle: discovery, alert triage, root cause analysis, and human-approved remediation. For Infrastructure, it turns intent in your IDE into governed Terraform, with continuous drift detection. For Observability, it delivers managed open-source metrics, logs, traces, and APM with an AI copilot for investigation.

### How do teams get started?

Most start with a single high-toil workflow, such as drift remediation, alert-noise reduction, cost right-sizing, or incident response for known failure patterns. A typical pilot runs four to six weeks on a low-risk environment, with measurable toil reduction usually within the first two weeks.

### Is StackGen secure and compliant?

Yes. StackGen is SOC 2, PCI, and HIPAA aligned. Governance is enforced at runtime, every action, decision, and tool call is logged and queryable, and approvals route by environment, blast radius, or cost.

## Customers

- [Case Studies](https://stackgen.com/case-studies): Index of StackGen customer outcomes.
- [GreytHR: Reduction in Incident MTTR and Observability Support Tickets](https://stackgen.com/case-studies/greythr): How GreytHR cut incident MTTR and observability support tickets with Aiden.
- [Innovaccer: From Days to Hours](https://stackgen.com/case-studies/innovacer): How Innovaccer accelerated deployment efficiency from days to hours with StackGen.
- [StackGen SRE Team Cuts RCA Time by 75% With Aiden + ObserveNow](https://stackgen.com/case-studies/stackgen-sre-team-cuts-rca-time-by-75-with-aiden-observenow): StackGen's own SRE team running Aiden in production.

## Resources

- [Blog](https://stackgen.com/blog): Perspectives on agentic DevOps, AI SRE, and autonomous infrastructure.
- [State of Reliability 2026](https://stackgen.com/state-of-reliability-2026): StackGen's research classifying how online services fail, based on 178,000+ incidents and 1,037 post-mortems.
- [Stacked Up, IaC Maturity Research](https://stackgen.com/stackedup-infographic-2025): StackGen's research on the state of IaC maturity.
- [Documentation](https://docs.stackgen.com/docs): Product documentation and setup guides.

## Featured Reading

- [What Is AI SRE?](https://stackgen.com/blog/what-is-ai-sre): A primer on AI-driven site reliability engineering.
- [Can You Trust AI for SRE in Regulated Industries?](https://stackgen.com/blog/can-you-trust-ai-sres-in-regulated-industries): How governed, auditable AI SRE fits SOC 2, HIPAA, and PCI environments.
- [The 4-Body Problem of SRE: Building an Agentic OS for Autonomous Operations](https://stackgen.com/blog/the-4-body-problem-of-sre-building-an-agentic-os-for-autonomous-operations): Why modern incidents outgrow any single engineer, and the case for an agentic operations layer.
- [Systems Don't Lie: Director of Engineering, Pocket FM on Reducing Uncertainty During Incidents](https://stackgen.com/blog/systems-dont-lie-abhishek-kundalia-on-the-first-15-minutes-of-an-incident): Why AI SRE agents that query systems directly outperform tribal knowledge at scale.
- [How Online Services Actually Break: A Data-Backed SRE Failure Mode Taxonomy](https://stackgen.com/blog/sre-failure-mode-taxonomy): A taxonomy of failure modes drawn from 178,000+ real incidents.
- [The Platform Engineering Playbook That Transformed NBA Developer Velocity by 400%](https://stackgen.com/blog/the-platform-engineering-playbook-that-transformed-nba-developer-velocity-by-400): A customer story on self-service infrastructure at scale.

## Optional

- [Partners](https://stackgen.com/partners): Partner program for GSIs, cloud consulting, and solution partners building an Agentic DevOps and AI SRE practice.
- [Careers](https://stackgen.com/careers): Open roles at StackGen.
- [Newsroom](https://stackgen.com/press-news): Press and announcements.
- [llms-full.txt](https://stackgen.com/llms-full.txt): Full-text version of this content for single-fetch ingestion.

_Last updated: 2026-07-27._