# StackGen

> StackGen helps DevOps, Platform Engineering and SRE teams build an Autonomous Operations Factory. Its Aiden agents turn intent into spec-driven DevOps: they provision, deploy, remediate and observe across the tools teams already run, bounded by policy, approvals and an audit trail of every decision.

AI made the developer inner loop fast, but operations did not change, so tickets, incidents and toil keep growing. Most AIOps and observability platforms stop at detection and create tickets for humans to act on. StackGen's agents go beyond detection to action, from generating governed infrastructure to remediating incidents, with teams setting the autonomy level per task, per environment and per team.

> For the full content of the pages below combined into a single file, see https://stackgen.com/llms-full.txt

## Key Facts

- Company: StackGen (formerly appCD), headquartered in the San Francisco Bay Area and globally distributed
- Category: Autonomous Operations Platform ("Autonomous Operations Factory") for DevOps, Platform Engineering and SRE teams
- Platform: Aiden OS, the governed agent platform beneath every Aiden agent: skills and workflows, policy as code, guardrails and approvals, scoped agent identity, cost ceilings (Tokenomics), model routing, and a signed audit record of every decision, grounded in a shared Aiden world model
- Agents: Aiden for SRE (Remediate), Aiden for InfraOps (Build), Aiden for Observability (Observe), Aiden for DevOps (Operate, Early Access)
- Autonomy levels: human in the loop, autonomous, or deterministic, set per task, per environment and per team
- Works with: Terraform, OpenTofu, Pulumi, Helm, ArgoCD, Kubernetes, OpenTelemetry, Prometheus, Grafana, Loki, Jaeger, Datadog, Dynatrace, New Relic, Google Cloud Monitoring, PagerDuty, ServiceNow, Jira, Linear, Slack, Microsoft Teams, Backstage and Wiz, across AWS, Azure and GCP
- Developer access: over MCP in AI coding tools such as Cursor, Claude Code, Kiro, VS Code and Windsurf; Aiden for InfraOps is available as a Kiro Power
- Compliance frameworks built into Aiden for InfraOps: SOC 2, PCI DSS, HIPAA, FedRAMP, GDPR, NIST 800-53, NIST 800-171, NIST CSF, MARS-E, enforced by OPA at generation time
- Security: SOC 2 Type II certified; customer data is never used to train Aiden or the underlying LLMs; Private SaaS and fully self-hosted deployment available
- Recognition: Gartner Cool Vendor in AI for IT Operations, featured in four Gartner Hype Cycles, AWS Advanced Technology Partner, Google Cloud Partner
- Customers on the site's logo wall: InMobi, Piramal, Innovaccer, Chamberlain, NIQ, Autodesk, Nielsen, PepsiCo, greytHR, Lowe's, SAP NS2; testimonials also from Bancolombia and OneTrust
- Customer outcomes:
  - Aiden for SRE: greytHR cut incident MTTR by 50% and observability support tickets by 90%
  - Aiden for InfraOps: Innovaccer went from contract to deployment in under 1 day, with hundreds of standardized AWS and Azure stacks and 6 compliance frameworks
  - Aiden for InfraOps: a large LatAm bank cut application deployment time from six months to weeks with self-service infrastructure
- Original research: State of Reliability 2026, based on 178,000+ status-page incidents and 1,037 engineering post-mortems. Headline finding: AI now accounts for 1 in 10 incidents, a 6x rise in three years
- Leadership: Sachin Aggarwal (CEO and Co-Founder) and Arshad Sayyad (Co-Founder)
- Backed by Thomvest Ventures, WestWave Capital, FireBolt and Secure Octane

## Core

- [StackGen](https://stackgen.com/): Build your Autonomous Operations Factory. The four Aiden agents, the Build, Operate, Observe, Remediate model, and customer proof from production.
- [Platform (Aiden OS)](https://stackgen.com/platform): The Agentic OS for the AI native SDLC. The layer that decides what an agent may do, what it may spend, who it acts as, and what it leaves on the record.
- [About](https://stackgen.com/about): Mission, values, leadership team and investors.

## Products

- [Aiden for SRE](https://stackgen.com/product/aiden-for-sre): Your AI SRE teammate. Discovers your environment, triages alerts by SLO impact, runs root cause analysis, and remediates with human approval and full audit trails.
- [Aiden for InfraOps](https://stackgen.com/product/aiden-for-infraops): Ship infra at AI speed. Turns developer requests into Terraform or OpenTofu built from approved modules, checked by OPA policy at generation time and queued for approval, with drift detection from day 0 to day 2.
- [Aiden for Observability](https://stackgen.com/product/aiden-for-observability): Full-stack observability for 50% less. A managed OpenTelemetry stack on Grafana and Prometheus with AI-driven analysis, 300+ integrations, and public cloud, private SaaS, on-premises or hybrid deployment.
- [Aiden for DevOps](https://stackgen.com/product/aiden-for-devops): Scale impact, not tickets. Triages ServiceNow, Jira and Linear requests in one operations inbox, matches each to an approved runbook, and checks scope, permissions and approvals before it runs. Early Access.

## Solutions: Use Cases

- [Agentic Developer Experience](https://stackgen.com/solutions/agentic-developer-experience): Transform DevX from doer to orchestrator.
- [Brownfield Applications](https://stackgen.com/solutions/brownfield): Continuous iterations for Day N.
- [Greenfield Applications](https://stackgen.com/solutions/greenfield-application-deployment): Easier, faster, safer Day 0.
- [Managed OSS Observability](https://stackgen.com/solutions/aiden-for-grafana): From data overload to agentic composure.

## Solutions: By Role

- [SRE](https://stackgen.com/solutions/sre): Maintain reliability with confidence.
- [Platform Engineers](https://stackgen.com/solutions/platform-engineering): Streamline golden paths for developers.
- [DevOps](https://stackgen.com/solutions/devops): Automate your daily workload.
- [Developers](https://stackgen.com/solutions/developers): Bring focus back on shipping products.
- [Engineering Leaders](https://stackgen.com/solutions/engineering-leaders): Align platform and business engineering teams.

## FAQ

**What is StackGen?**
StackGen is an Autonomous Operations Platform. Its Aiden agents perform infrastructure and operations work that teams currently do manually, including provisioning, incident response, remediation, cost optimization and compliance enforcement. The goal is to shift SREs and Platform Engineers from reactive toil to proactive engineering.

**Who is it for?**
DevOps, Platform Engineering and SRE teams. StackGen's view is that developers went AI-native while operations did not, leading to more tickets, more incidents and more toil.

**How is StackGen different from AIOps or observability tools?**
Most AIOps and observability platforms stop at detection: they correlate alerts, surface anomalies and create tickets for humans to act on. StackGen goes beyond detection to action. Its agents do not just report that a node is over-provisioned or a deployment has drifted; they remediate it.

**Do the agents take action without human approval?**
Teams control the autonomy level. Every agent operates within guardrails the team defines, from fully autonomous execution for well-understood operations (such as right-sizing non-production resources or remediating known drift) to human-in-the-loop approval for sensitive changes (such as production deployments or IAM policy updates). Most customers start in recommend-and-approve mode and expand autonomy as trust builds. In Aiden for SRE, every remediation action requires approval before execution.

**How does StackGen fit with Terraform, Kubernetes and an existing monitoring stack?**
StackGen does not replace the existing toolchain; it operates on top of it. Its agents work with Terraform, Pulumi, Helm, ArgoCD, Prometheus, Grafana and the tools a team already uses. Pipelines, ticketing and monitoring stay the system of execution.

**What does each Aiden agent do?**
Aiden for SRE investigates every alert and remediates issues on approval. Aiden for InfraOps turns developer intent into governed Terraform or OpenTofu and manages infrastructure from day 0 to day 2. Aiden for Observability runs a managed open-source observability stack with AI-driven analysis. Aiden for DevOps triages DevOps tickets and runs matched runbooks after operator review, policy checks and approval.

**How do teams typically get started?**
Most teams start with a single high-toil workflow, such as infrastructure drift remediation, alert noise reduction, cloud cost right-sizing, or automated incident response for known failure patterns. A typical pilot runs 4 to 6 weeks on a non-production or low-risk environment, and teams usually see measurable toil reduction within the first two weeks.

**Is StackGen secure and compliant?**
StackGen is SOC 2 Type II certified, and customer data is never used to train Aiden or the underlying LLMs. Aiden can be deployed in a customer's own network or cloud as Private SaaS or fully self-hosted, with full control over which LLMs are used. Every agent holds its own scoped credential, and every decision is written to a signed record that can be handed to an auditor.

**Can observability data stay inside our environment?**
Yes. Aiden for Observability can run in public cloud, private SaaS, on-premises or hybrid, with data residency in the region you choose and telemetry kept inside your own network boundary.

## Customers

- [Case Studies](https://stackgen.com/case-studies): Real customer outcomes.
- [greytHR: incident MTTR cut 50%, observability support tickets cut 90%](https://stackgen.com/case-studies/greythr): "StackGen's Aiden transformed how our engineers interact with observability. Natural language insights replaced complex queries and reduced dependency on SREs." Abhishek Gaurav, Head of Engineering & DevOps.
- [Innovaccer: standardized, compliant infrastructure](https://stackgen.com/case-studies/innovaccer): Under 1 day from contract to deployment, hundreds of standardized AWS and Azure stacks, 6 compliance frameworks. "StackGen gives us the core building blocks so my team can step up a level." Bill Burton, VP Cloud Engineering.
- [Large LatAm Bank: six months to weeks](https://stackgen.com/case-studies/latam-bank): Application deployment time cut from six months to weeks with self-service infrastructure.
- [SaaS company: from a small NOC to self-service incident response](https://stackgen.com/case-studies/saas-company): "Aiden is global and never sleeps. If I have a never-sleeping global team, let them talk to a never-sleeping agent." VP of Cloud Infrastructure and Operations.
- [How StackGen's own SRE team runs Aiden on production](https://stackgen.com/case-studies/how-stackgens-own-sre-team-runs-aiden-on-production): "What used to take 10 to 15 minutes of manual log hunting now takes under 2 minutes." Vishwajeet Kumar, Team Lead, StackGen DevOps/SRE.
- Nielsen: "Managing infrastructure across an estate of Nielsen's scale requires more than automation, it requires governance to be built into the process from the start." Pankaj Saxena, Vice President, Technology.
- Bancolombia: "We share the same vision as StackGen, where agentic factories are the future." Camilo Piedrahita Macías, Senior Director, Developer Platforms.
- OneTrust: "StackGen delivers real value for us by automating observability and incident response." DV Lamba, Chief Product and Technology Officer.

## Research

- [State of Reliability 2026](https://stackgen.com/state-of-reliability-2026): StackGen's research classifying how online services fail, based on 178,000+ status-page incidents and 1,037 engineering post-mortems.
- [State of Reliability 2026: Read the Report](https://stackgen.com/state-of-reliability-2026/report/read): The full report.
- [Stacked Up: Cloud Maturity Research](https://stackgen.com/stackedup-infographic-2025): StackGen's research on the state of IaC maturity.

## Resources

- [Blog](https://stackgen.com/blog): Perspectives on agentic DevOps, AI SRE, and autonomous infrastructure.
- [Videos and Webinars](https://stackgen.com/videos-and-webinars): Interactive demos and discussions.
- [Whitepapers, E-books and Brochures](https://stackgen.com/white-papers-ebooks-brochures): In-depth technical guides.
- [Events](https://stackgen.com/events): Connect, learn, innovate.
- [Documentation](https://docs.stackgen.com/docs): Product documentation and setup guides.

## Featured Reading

- [What Is AI SRE?](https://stackgen.com/blog/what-is-ai-sre): A primer on AI-driven site reliability engineering.
- [The 4-Body Problem of SRE: Building an Agentic OS for Autonomous Operations](https://stackgen.com/blog/the-4-body-problem-of-sre-building-an-agentic-os-for-autonomous-operations): Why modern incidents outgrow any single engineer, and the case for an agentic operations layer.
- [How Online Services Actually Break: A Data-Backed SRE Failure Mode Taxonomy](https://stackgen.com/blog/sre-failure-mode-taxonomy): A taxonomy of failure modes drawn from 178,000+ real incidents.
- [Can You Trust AI for SRE in Regulated Industries?](https://stackgen.com/blog/can-you-trust-ai-sres-in-regulated-industries): How governed, auditable AI SRE fits SOC 2, HIPAA and PCI environments.
- [Trust But Verify: Talkdesk's Platform Engineering Lead on Human-in-the-Loop RCA](https://stackgen.com/blog/trust-but-verify): Why human-in-the-loop root cause analysis earns trust in production.
- [How We Debug Multi-Stage AI Agent Workflows](https://stackgen.com/blog/how-we-debug-multi-stage-ai-agent-workflows): A practical method for testing multi-stage AI agents and isolating stage-level failures.
- [MCP Servers for Developers: 8 Benefits Transforming Developer Workflows in 2026](https://stackgen.com/blog/mcp-servers-benefits-developers-devops-2026): How context-connected AI changes day-to-day developer and DevOps work.
- [Systems Don't Lie: Director of Engineering, Pocket FM on Reducing Uncertainty During Incidents](https://stackgen.com/blog/systems-dont-lie-abhishek-kundalia-on-the-first-15-minutes-of-an-incident): Why AI SRE agents that query systems directly outperform tribal knowledge at scale.

## Company

- [Partners](https://stackgen.com/partners): Better together. Technology and services partnerships.
- [Analysts](https://stackgen.com/analysts): Industry recognition and analyst coverage.
- [Newsroom](https://stackgen.com/press-news): News and press releases.
- [Careers](https://stackgen.com/careers): Build with us.
- [Contact Us](https://stackgen.com/contact-us): Let's talk.

## Optional

- [llms-full.txt](https://stackgen.com/llms-full.txt): Full-text version of this content for single-fetch ingestion.
- [Aiden App](https://app.stackgen.com/): Explore Aiden in action.
- [Privacy Policy](https://stackgen.com/privacy-policy)
- [Cookie Declaration](https://stackgen.com/cookie-declaration)

_Last updated: 2026-09-23._