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SITE RELIABILITY ENGINEER
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Remove Manual Incident Response Overhead

Transform SRE tasks with agentic workflows around natural language queries, automated incident response, and proactive insights.

Aiden for SRE incident response

Trusted by platform teams building the future

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Driving outcomes

60
%
Increase in deployment success rate
50
%
MTTR reduction
10
x
Less manual maintenance work
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Challenges
]

Waking Up To A Storm of Issues

70-80% Alerts Drown Your On-Call Team
Alert barrages overwhelm on-call teams, require manual investigation, force tool juggling, kill productivity, and drive burnout.
MTTD: 45-60 Min, MTTR: 3-4 Hours.
Manual root cause analysis depends on tribal knowledge. New engineers lack context, slowing response and increasing downtime costs.
Toil Consumes 65% of Engineering Time
Repetitive investigations, manual runbooks, and reporting block strategic work. SLO tracking relies on constant manual monitoring and spreadsheets.
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Integrations
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Unify Your OSS Observability

Aiden is the intelligent layer your open-source observability stack has been missing. We transform your existing Grafana, Loki, Prometheus and Jaeger infrastructure from a data collection system to a proactive, intelligent operations platform with a natural language interface.

Grafana
Prometheus
OpenTelemetry
Kubernetes
Datadog
AWS
Google Cloud
GitHub
MongoDB
MySQL
PostgreSQL
Redis
Kafka
NGINX
Node.js
Jaeger
Logs
Other systems
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Solution
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Enforce. Manage. Scale

Learn from every incident

Aiden learns from every incident. Each resolution trains smarter triage, faster RCA, and better predictions—continuously improving MTTR and MTTD.

Quick Insights Across O11y Stack

Aiden correlates metrics, logs, traces, and alerts across your entire observability stack—delivering unified insights without tool-switching or manual queries.

Delivering Organized Chaos

1
MTTD <5 Min, MTTR <30 Min
Aiden analyzes metrics, logs, and traces instantly. Ask why orders fail and get root cause, blast radius, and fix suggestions in seconds.
2
Intelligent Alert Triage Reduces Noise 80%
Auto-enriched alerts add context and fixes. Smart routing sends issues to experts, while self-healing workflows resolve common problems.
3
60-75% of Operational Overhead
Automated incident reports, SLOs, and compliance dashboards. Aiden runs runbooks and delivers insights with no manual work.
Tech Mahindra
The key for me is to have sustained compliance, sustained operational resilience, sustained observability. That's what I'm looking forward to bringing to clients using this partnership.
sustained compliance, sustained operational resilience, sustained observability
Sham Arora
CTO, Tech Mahindra
Innovaccer
StackGen turned our infrastructure from script wrangling into building with LEGO blocks. It’s been a game changer for our team.
Bill Burton
VP Cloud Engineering, Innovaccer
OneTrust
StackGen delivers real value for us by automating observability and incident response. We are increasingly automating the rest of the operations life cycle — building what we think of as an operations factory run with autonomous agents. StackGen's vision of combining automation with governance is compelling
DV Lamba
Chief Product and Technology Officer, OneTrust
GreytHR
StackGen’s Aiden transformed how our engineers interact with observability. Natural language insights replaced complex queries and reduced dependency on SREs.
Abhishek Gaurav
Head of Engineering & DevOps, GreytHR
Nielsen
Managing infrastructure across an estate of Nielsen’s scale requires more than automation — it requires governance to be built into the process from the start. StackGen’s Aiden for InfraOps gives our engineering teams a governed way to provision cloud infrastructure, while our close collaboration with StackGen is helping shape the platform around the requirements of a complex, multi-account environment.
Pankaj Saxena
Vice President, Technology, Nielsen
Bancolombia
We share the same vision as StackGen, where agentic factories are the future. We're using agents to connect policy, intent, execution and verification to Bancolombia's strategy. For us, the future is intent-driven autonomous operations.
Camilo Piedrahita Macías
Senior Director, Developer Platforms, Bancolombia
SAP NS2
StackGen is providing us the necessary compliance and cloud automation at scale to help drive our digital transformation.
Arvind Gidwani
CTO, SAP NS2
Lexmark
StackGen is the holy grail of accelerating application deployment.
accelerating application deployment
Vishal Gupta
CIO & CTO, Lexmark International
lexmark, SAP NS2