Most incident time goes into figuring out what’s broken, not fixing it. StackGen’s Neel Shah talks with Shobhit Verma, SRE Manager at Systems Plus, about where agentic AI is moving the needle in incident response, such as agents querying across services in seconds to rule out false leads. Shobhit also explains why cutting investigation time isn’t the same as cutting resolution time, and why mixing the two up leads teams to optimize the wrong metric.

In this AI SRE Next short, StackGen Developer Advocate Neel Shah sits down with Sandeep Kumar, Senior SRE at Mimecast, to talk about the future of AI in site reliability engineering. Sandeep shares a practitioner’s view on how AI is changing day-to-day reliability work.

In this AI SRE Next short, StackGen’s Neel Shah talks with Suave Bajaj, Senior SRE at GoDaddy, about how AI has become a real productivity partner in his daily work, from PR reviews to architecture analysis. Suave explains how AI cut his debugging time from two hours to 10 to 15 minutes. He also walks through a real incident where AI traced OOM-killed pods to a feature flag issue.

StackGen’s Neel Shah sits down with Abhishek Gaurav, Senior Director of Engineering and DevOps at Greytip Software (greytHR), to talk about reliability for mission-critical HR and payroll systems. Abhishek explains how his team uses AI to cut alert noise, speed up triage and take on repetitive work. He also covers where humans still need to stay in the loop, and his view on self-healing systems and AI-driven RCA.