Report
What's Really Driving Your Incidents?
Findings from approximately 109,000 unplanned incidents across 390+ companies: what breaks, why, and how fast teams recover.
What's covered in the State of the Reliability report:
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Six failure archetypes from Dependency-Driven cascades to the emergent AI-Quality pattern covering how incidents actually cluster
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MTTR benchmarks across 13 sectors, showing your company matters roughly 3x more than your industry does
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The AI incident surge quantified a 6x rise in three years, now 10.7% of all incidents in 2026 YTD
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Cascade data showing 1 in 4 incidents you don't control take 3x longer to resolve — 247 min vs. 96 min for internal fixes
